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This privacy statement details Penn Oaks Tennis & Fitness Club’s policies with respect to the handling of their ‘Personally Identifiable Information’ (PII) submitted to or collected by Penn Oaks website and/or fitness forms. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website and/or fitness forms.


Collection and Use of Your Personal Information

We only collect personal information that you provide to us or is provided to us on your behalf.   We will collect information from you when you submit a form from our website or complete a fitness form at our facility.

Website Forms – We collect personal information when you submit a Newsletter Sign Up, Get In Contact or 14 Day Trial Form. You provide us with certain specific information, such as your name, telephone number, email address, and/or other information that is specific to you.  You can visit the website anonymously.

Fitness Forms – Our fitness forms are completed and securely stored at our facility.  Information collected on the fitness forms includes name, address, telephone, email, membership terms and payment information.  All credit card and banking information that you provide in connection with the membership agreement or other services is processed by a trusted third party merchant processor.   All transactions are processed through the third party merchant are not stored on our servers.  Your personal information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.  In addition, all sensitive credit information you supply is encrypted via


Secure Socket Layer (SSL) technology.

By providing your personal information you are authorizing us to collect, use or disclose such information as outlined in this policy. Your information will only be used for the purposes for which it was provided or to contact you regarding related matters.

We may periodically send you newsletters, email or other communications featuring club services and promotion. You may stop receiving emails from us at any time by following the instructions in the message you received.

Do we use ‘cookies’?

‘Cookies’ may be used on the Site and by third parties to collect information over time and across third party websites, to support the sites functionality and to improve user experience.  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.  However, if you set your browser to reject cookies, it may affect or limit the use of certain features and functionality of the website. We do not currently respond to “Do-Not-Track” signals or mechanisms.


Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.   However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third-Party Links

The Website may contain various links to other websites, including links to various third party service providers. Penn Oaks is not and cannot be responsible for the privacy practices or the content of any of those other websites. We do not share any of the personal information that you provide to us with any of the websites to which the Website links, although we may share aggregate, non-personally identifiable data with those other websites. Please check with those websites in order to determine their privacy policies and your rights under them.


Use of the Website by Minors

Consistent with the Children’s Online Privacy Protection Act, Penn Oaks is committed to protecting children’s privacy on the Internet. The Company does not intend to, or knowingly, collect, use, or disclose Personal Information (including online contact information) of children under the age of 13. This is a commercial website intended for use by individuals that are at least 18 years old. If you are less than 18 years old, you many not use this Site without proper permission and supervision of your legal guardians.

Privacy Policy Updates

Penn Oaks Tennis & Fitness reserves the right to at any time update or modify this Privacy Policy without prior notice by posting a revised version on the website. The revised Policy will reflect those changes and the effective date of the revised Privacy Policy. Your continued use of the website or the Penn Oaks facility following any revision to the policy constitutes your knowledge of the modifications and your consent to abide and be bound by the modifications. All personal information collected from or about you after the revised policy is posted will be subject to the terms and conditions of the revised policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you provided, or by placing a prominent notice on our website.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us by email at, mail at 56 Penn Oaks Drive West Chester, PA 19382 or telephone at 610-399-3800.

This privacy statement was last updated on 7/13/2016

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